Surgery
The clinic's protocol reaches the patient's phone at the time of each step, and their questions reach the team.
CHIRON
answers from the clinic's protocolthere is a pinkish fluid coming from the dressing, is that normal?
If you'd like, take a photo in the app and it goes along with it.no source: general guidance, not verified
When to call the clinicAnd what your clinic's protocol marks as a sign not to wait on: bright bleeding that doesn't stop within 10 minutes, fever above 38 °C, or pain that grows instead of easing. If any of them shows up, seek care right away or call 911.
oh, good. I'll take the photo now 💚
CHIRON does not replace medical evaluation. In an emergency, seek care.
Day to day
CHIRON answers with the text your clinic approved and shows the source. Outside the protocol, the conversation goes to the team.
The patient takes a photo when the protocol asks. If it's dark or blurry, the app asks for another right away. You do the assessing.
They book an open slot on the real schedule. If they don't, the clinic's rule alerts the team.
Fictional person and dates, real product screens. Scroll to follow the four moments.
Ana Laura, 34 · rhinoplasty
The invitation
She leaves with a prescription, instructions and a phone number nobody wants to use at 3am. The invitation arrives before she gets home. From the next day on, what your clinic wrote shows up at the moment each thing is due: she does not have to remember.
Vitalis Clinic
now
Hi Ana! Your follow-up is now active. Sign in with the invite code and your ID: nothing to install.
The question
Midnight, the dressing changed color, and the alternative is Google. CHIRON answers with the text your clinic wrote and logs the question with its timestamp. If what she describes hits a warning sign in your protocol, it calls the team and leaves the conversation. The 11:40pm question is at the top of the queue in the morning.
CHIRON
answers from the clinic's protocolthere is a pinkish fluid coming from the dressing, is that normal?
If you'd like, take a photo in the app and it goes along with it.no source: general guidance, not verified
When to call the clinicAnd what your clinic's protocol marks as a sign not to wait on: bright bleeding that doesn't stop within 10 minutes, fever above 38 °C, or pain that grows instead of easing. If any of them shows up, seek care right away or call 911.
oh, good. I'll take the photo now 💚
CHIRON does not replace medical evaluation. In an emergency, seek care.
The record
Ana photographs the dressing at eight in the morning. If the image comes out dark, blurry, or out of frame, the app asks for another right there: not three days later, when the dressing is a different one.
Dressing photo · D+4
Photo recorded and sent to your team. Your team is who assesses it: the app does not analyze the image.
If the image comes out dark, blurry or badly framed, the app asks for another one right away: not three days later, when asking again no longer helps.
The follow-up
No phone call, no waiting for the front desk. She opens the app, sees what the clinic actually has free, and books. The slot leaves the grid right away, for everyone.
Post-op follow-up · 30 min
The slot you see is a free slot: the database refuses overlap, not the screen.
Templates
They start as drafts. A clinician checks the values, approves, and only then does the patient see them.
In the system
Questions
No. It answers with the text the clinic wrote and approved, and shows where it came from. When a report matches a warning sign in your protocol, it calls the team and steps out. Clinical decisions always belong to the clinician.
No. The library has ten plastic surgery templates, such as rhinoplasty and abdominoplasty. They start as drafts: you check the values and approve before any patient sees them.
Yes. The mechanism is the same for any scheduled procedure, from orthopedics to general surgery. What changes is the protocol, which the clinic writes or adapts from a template.
Reminders and messages also go out by SMS or WhatsApp. Whoever stops logging their diary shows up in the team's queue, with the day and the reason.
Set up with you. No lock-in.